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Kurangi frekuensi meminta maaf. Ini mungkin terasa sulit, terutama bagi kita yang dibesarkan dengan budaya timur yang menjunjung tinggi keramahan dan sopan santun. Misalnya, saat kita mengalami masalah kecil, kita sering kali langsung meminta maaf. Operator telepon, ketika nomor yang kita hubungi ...
